Question 1

What payment methods can you use when you check out?

Accepted Answer

You can pay with a credit card, PayPal, or Afterpay. Choose the option that works best for you at checkout.

Question 2

What ingredients and dietary benefits do your rubs offer?

Accepted Answer

Our rubs are all natural, gluten free, and made without fillers. They are also MSG-free, so you can use them with confidence in lots of different meals.

Question 3

Are your rubs MSG-free and suitable for vegan cooking?

Accepted Answer

Yes — our blends are made without MSG, gluten, and fillers. They’re a great fit for vegan-friendly cooking too. If you have any specific allergies or dietary needs, it’s always best to check the ingredient list for the exact blend.

Question 4

What’s the best way to use MeatHeads rubs for bigger flavour?

Accepted Answer

For the best result, coat your meat generously before cooking and let the rub sit for a little while so the flavour can sink in. It works great on beef, pork, chicken, and more. You can also try it on roasted veg or other BBQ favourites.

Question 5

How can you place a wholesale order with MeatHeads NZ?

Accepted Answer

You can place wholesale orders through Upstock on our website. It gives you a faster way to order and manage wholesale purchases.

Question 6

Do you deliver across New Zealand?

Accepted Answer

Yes, we ship across New Zealand. You’ll see delivery details, costs, and any available options during checkout, so you can review everything before you place your order.

Question 7

How does shipping work for New Zealand orders?

Accepted Answer

You can order from anywhere in New Zealand. Shipping costs and delivery times depend on your order and location, and you will see the available options at checkout.

Question 8

How can you find MeatHeads NZ stockists near you?

Accepted Answer

Use our store locator to find MeatHeads NZ stockists across New Zealand. It is the easiest way to see where our rubs are available in stores.

Question 9

What is your returns and refund policy?

Accepted Answer

If something arrives damaged or there’s an issue with your order, get in touch with us as soon as you can with your order number and a photo if needed. We’ll review it under our return policy and help sort it out for you.

Question 10

How should I store my rubs after opening?

Accepted Answer

Keep the pouch sealed tightly and store it in a cool, dry place away from heat, steam, and direct sunlight. That helps keep the flavour bold and fresh for longer. You can also check the best before date on the pouch for guidance.

Here Some

Frequently asked questions